FAQ 01
How are CINDY kittens socialized before adoption?
From day 5 we begin gentle handling, purring meditations, and sound desensitization. Weekly enrichment salons ensure every kitten meets new textures, toys, and friendly visitors.
Learn moreYour Perfect Balinese Companion
Reserve with Ease, Welcome with Confidence
Loving homes create the brightest futures. Offer consistent care, affection, and a peaceful environment, and your kitten will return a lifetime of devotion.
Concierge-guided processDeposit applies to adoptionProfessional courier delivery worldwide
Our Adoption Steps
Four simple milestones guide you from application to a confirmed reservation and joyful homecoming.
Step 01
Complete the Application
Tell us about your family, home setup, and why you're ready for a Balinese companion.
- Submit our online form in under 10 minutes
- Share photos of your living areas and any current pets
- Select your preferred coat colors and temperament
- Receive an instant confirmation email
Step 02
Personalized Application Review
We'll reach out within 24 hours via your preferred method to provide a personalized review of your application, answer any questions, and confirm the best fit.
- Friendly chat via video, phone, or email with our team
- Review care expectations and timeline
- Talk through upcoming litters and availability
- Get written approval with next steps
Step 03
Reserve with Deposit
Secure your kitten with a $350 non-refundable deposit applied directly to the adoption fee.
- Choose your kitten or pick a future litter
- Sign the simple reservation agreement
- Submit the $350 deposit to hold your spot
- Schedule pickup or flight nanny arrangements
Step 04
Homecoming
Pick up in person or have us deliver. You’ll receive everything needed for a confident first week together.
- Take home full health records and care plan
- Receive starter supplies and scent blanket
- Follow our day-by-day transition guide
- Stay connected with lifetime concierge support
Reservation Essentials
Clear pricing, a simple deposit, and flexible travel arrangements keep everything stress-free.
$400 Refundable Reservation Deposit
Deposit is fully **refundable** upon request before final adoption. Applied to your total adoption balance.
Transparent Adoption Fees
Pet companions range from $500 – $1,200 depending on coat pattern and lineage. Breeding rights upgrade available by approval for +$400.
Pickup or Delivery
Professional Courier Delivery Worldwide
What Every Family Receives
We handle the essentials so you can focus on bonding, cuddles, and creating new routines together.
- Licensed veterinarian exam, vaccinations, and parasite prevention
- Two rounds of deworming plus microchip registration
- Starter kit with premium food, toys, and familiar scent blanket
- Detailed care guide covering nutrition, grooming, and first-week schedule
- Early socialization with adults, children, and calm dogs
- 30-day wellness assurance and lifetime concierge support
Comprehensive Health Protection
Genetics, congenital wellness, and day-to-day care are covered in writing so you can welcome your kitten with confidence.
Genetic & Congenital Assurance
Every kitten leaves with a written two-year guarantee covering life-threatening genetic or congenital conditions that adversely impact quality of life.
- Comprehensive veterinary exam, FeLV/FIV screening, and age-appropriate vaccinations are completed before release.
- If a licensed veterinarian diagnoses a covered inherited condition within 24 months, provide medical records within 7 days so we can coordinate care or offer a replacement kitten.
- Excludes issues caused by accidental injury, neglect, unauthorized breeding, or failure to follow our care protocol.
Wellness Timeline & Buyer Responsibilities
To keep the guarantee in force, partner with us on timely exams and a consistent preventative routine tailored to Balinese sensitivities.
- Schedule a wellness visit with your veterinarian within 72 hours of homecoming (excluding Sundays/holidays) and share the exam report with us.
- Maintain regular vaccinations, parasite prevention, and feed the approved high-quality diet listed in your take-home guide.
- Quarantine new pets for 10 days and supervise introductions to reduce stress-related illness or injury.
Support When Something Feels Off
We offer concierge-level support to troubleshoot any concern—from appetite changes to litter habits—so potential issues are addressed quickly.
- Call, text, or WhatsApp our wellness line for guidance; a breeder or veterinary liaison responds within 8 hours.
- Tele-vet triage is available to bridge late-night questions until you can see your preferred veterinarian.
- If a condition requires surgery, we partner with you on second opinions and recovery planning.
Travel & Shipping Logistics
Whether you visit our nursery or request a flight nanny, every detail is choreographed for safety and calm transitions.
In-Person Collection at Our Nursery
Meet us at our nursery for a relaxed handoff, review health records together, and receive an in-person transition orientation (plan for 45–60 minutes).
- Bring a secure carrier, photo ID, and final payment confirmation.
- We provide a freshly packed travel kit with food, litter, toys, and scent blanket.
- If you’re driving more than four hours, we will map safe rest stops and hydration breaks.
Flight Nanny Service
Our vetted flight nannies accompany kittens cabin-side from major regional airports to your nearest major airport.
- Average cost $250–$300 including airfare; quoted at cost with receipts shared in your invoice portal.
- Nannies provide photo checkpoints at departure, mid-flight, and arrival, plus a written wellness summary.
- Pickup occurs curbside or in a pet relief area; please arrive 30 minutes prior to the scheduled landing.
Weather & Contingency Planning
Kitten safety comes first. We proactively adjust travel when extreme temperatures, airline disruptions, or health screenings require extra buffers.
- If weather exceeds airline limits, we reschedule at no additional breeder fee and offer extended boarding at $35/day.
- Emergency delays trigger immediate updates via text and email; the kitten remains with a caregiver until safe transfer is possible.
- In the rare event a flight is cancelled after departure, the nanny escorts the kitten to an airport hotel and video calls you so you can observe wellbeing.
Travel Checklist
Final invoices, nanny contact info, and pet health certificates are delivered through your client portal 72 hours before departure. We text live updates at takeoff, mid-journey, and arrival. If plans shift, we coordinate new travel immediately so you remain informed at every step.
Optional Concierge Training
Extend your kitten's stay with our team for gentle litter training refreshers, travel prep, or socialization intensives. Weekly polishing sessions are available at $280 per week and can be tailored to your household needs.
Need personalized guidance after homecoming? Book virtual coaching calls for $120 each and receive action plans for introductions, routine setting, or enrichment ideas.
Concierge Answers
View full FAQEssentials our families ask before homecoming
FAQ 02
What does the lifetime concierge support include?
You receive a direct line to our caretaking team for nutrition adjustments, grooming guidance, enrichment calendars, and travel planning—whenever your companion needs a little extra care.
Learn moreFAQ 03
When can families meet their matched kitten?
Virtual introductions begin around week 6 with curated photo essays and live check-ins. In-person meetups are coordinated between weeks 10 and 12 depending on the kitten’s temperament readiness.
Learn moreReady to Reserve?
Apply today and our concierge will contact you within 24 hours to confirm the deposit and finalize your reservation timeline.
$400 deposit required to reserve • Local pickup or professional courier delivery worldwide • Lifetime support included